Wrongful bill charged by Goanimate
We tried using goanimate to make a small animation film.
We had signed up for a 1 month trial account by paying $79 (July 2014). Our company accountant has brought this to our notice that we have been charged $79 for 3 months - July, August, September 2014 without our approval.
User - admin_hverge
We consider this as a violation of the credit card details provided by our company. Such a renewal should have been confirmed with us. Our team has not logged in / worked on any projects for those 3 months and charging us for that is unfair.
We hope that Goanimate team will reverse the payments that have been made.
Review about: Goanimate Account.
Reason of review: Wrongful Bill Charged.
Monetary Loss: $237.
Preferred solution: Full refund.